Our Mission
OUR STORY
Inspired by the peaceful image of a flower garden by the beach, Garden Bay was built and together with her crew have since been passionate about bringing a Halong genuine cruise, a cruise to truly experience this world wonder at its best. By genuine, we mean that our passengers deserve a genuinely friendly, genuinely reliable and genuinely professional service. You will find this spirit from the smooth blend of comfortable, memorable and Indulgent moments while amazing at the majestic nature and touch of the authentic local cultures in every journey with us. The enthusiasm and dynamic of our young professionals are to bring the best of Halong Bay- in the way their passengers want to, the way to a genuinely enjoyable journey. That's why we pride ourselves to deliver tranquil quality cruise, in a unique way which presents outstanding value for money. Just as much we want every journey with Garden Bay to be as pleasant as the Flower Garden.
OUR VISION
To be the preferred local cruise service provider by worldwide passengers and travel partners, uniquely positioned to offer the best of Halong Bay
OUR MISSION
To provide genuinely professional, innovative, safe, comfortable cruise with exceptional value services that make us the trusted and recognized cruise company worldwide
CULTURAL VALUES
Respect
At Garden Bay, we work things respectfully. Responsibility and concern for others are the spirits of what we do. We respect our employees' human rights, benefits so that everyone's potential is maximized, just like we respect our passengers. We form a family culture so that everyone on Garden Bay feels at home, respect each other, help each other to work well and treat each other fairly. We also respect our close stakeholders: the local communities, local culture, the destination environment, and our partners. By only working with responsibility and respect, we know can we grow sustainably and benefit our stakeholders.
Innovation
We dare to be different and share encourage among us to be innovative whenever possible. We strive to constantly create exclusive value-added services and manners. We constantly learn to improve our service quality, learn to excel ourselves, learn to exceed customer's expectations through the smallest details and we learn for the happiness of everyone, including ourselves.
Passionate about service
We continually strive for service excellence, exceed expectations and guarantee complete enjoyable cruise experience.
HOSPITALITY
Our crews provide amazing meals from the best of locally sourced produce and look after in house guests in the most attentive, but unobtrusive way. We take you to the most idyllic and scenic places while providing a personalized service that truly makes your cruise as satisfying, memorable and enjoyable as possible. We take great effort to meet all your needs from the moment you join the Garden Bay Junk until the time you leave. Our crews are there to make you feel completely relaxed and answer any queries you may have. Our aim is simple; we take care of you for as long as you have chosen to be on board with the Garden Bay Junks.